Privacy policy

At PEKOS EUROPE GROUP S.L., confidentiality and security are core values. We are committed to safeguarding your privacy and only collecting strictly necessary data. This Privacy Policy explains how we process your personal data through our website www.pekosgroup.eu, including our e-Procurement B2B portal.

We inform you transparently about:

  • Who is responsible for processing your data
  • Why we collect your data and for what purposes
  • The legal basis for data processing
  • How long we store your data
  • Who your data may be shared with
  • Your data protection rights

1. Data Controller

PEKOS EUROPE GROUP S.L.
C/ Rec del Molinar, 9 – P.I. El Circuit
08160 Montmeló (Barcelona), Spain
Email: rgdp@pekosgroup.eu

2. Data Collection, Purposes, Legal Basis and Retention

We may process your data through several interaction points:

A. Contact Form

Purpose: To provide a way for you to contact us, respond to your inquiries, and, if you opt in, to send commercial communications (via email, SMS, WhatsApp).
Legal Basis: Consent given by submitting the form and checking the box to receive marketing communications.
Retention: Until your request is resolved or you withdraw your consent. Marketing data is stored until you unsubscribe.

B. Email Communications

Purpose: To respond to queries or requests received via email.
Legal Basis: Consent implied by initiating communication.
Retention: Until the inquiry is resolved and no further follow-up is necessary.

C. e-Procurement B2B Portal

Purpose:

  • Register and manage professional user accounts
  • Facilitate orders, quotations, invoices, and deliveries
  • Track commercial activity and provide support
  • Send essential operational or commercial communications
    Legal Basis: Execution of a commercial contract and legitimate interest in maintaining client relationships.
    Retention: For the duration of the commercial relationship and for the periods required by law (e.g., accounting obligations).

3. Data Recipients

Your data is confidential and will not be shared with third parties unless:

  • Required by law (e.g. public administrations, courts)
  • Necessary to provide services (e.g. hosting, CRM, logistics, email providers), in which case appropriate data processing agreements are in place.

Where third-party services involve international data transfers, these will only take place under appropriate safeguards (e.g. adequacy decisions, Standard Contractual Clauses, or adherence to the EU-U.S. Data Privacy Framework).

4. Your Rights Regarding Personal Data

You can exercise your rights at any time, including:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Request erasure when data is no longer needed
  • Limit the processing of your data in certain circumstances
  • Object to processing for reasons related to your particular situation
  • Portability of your data in applicable cases

You can exercise these rights by writing to:

PEKOS EUROPE GROUP S.L.
C/ Rec del Molinar, 9 – P.I. El Circuit
08160 Montmeló (Barcelona), Spain
Or by email: rgdp@pekosgroup.eu
Please specify “Personal Data” in the subject and the right you wish to exercise.

If you believe your rights are not respected, you may file a complaint with the Spanish Data Protection Agency: www.aepd.es

5. Cookies

This website and the e-Procurement portal use technical, customization, and analytics cookies (including Google Analytics). These do not collect personal data or track you for advertising purposes.

In accordance with Article 22 of Law 34/2002 on Information Society Services (LSSI-CE), we request your consent for the use of analytics cookies. You may accept or reject them through our cookie banner or your browser settings.

6. Security of Your Personal Data

We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, loss, or misuse. These measures are regularly reviewed and updated in line with current legal and technological standards.

7. Accuracy and Updating of Data

To ensure your information is current and accurate, please notify us of any changes. We are not responsible for inaccuracies if you fail to update your data.

8. External Links

Our website may contain links to third-party sites. PEKOS EUROPE GROUP S.L. is not responsible for the content or privacy practices of such websites. We encourage you to review their respective privacy policies.

9. Modifications to the Privacy Policy

We may update this Privacy Policy to reflect changes in our operations, services, or legal obligations. Please review this policy periodically, especially before providing personal data through our website or portal.